Company Policy

Last updated: 30.09.2026

This page sets out the principles JOSS Cosmetics follows in business. They apply to all our partners, distributors, retailers, ambassadors, content creators and event organisers, and they are the same for everyone. The specific terms of each cooperation are set out in individual agreements.

By starting a cooperation with JOSS Cosmetics, including placing an order, accepting products or brand materials, or representing JOSS at an event, a partner confirms that they have read and accept the principles on this page.

1. Our Position

1.1 JOSS Cosmetics does not sell to, supply, negotiate with or otherwise do business with companies or individuals based in the Russian Federation or the Republic of Belarus.
1.2 JOSS Cosmetics does not cooperate with companies or individuals who continue to operate in the Russian Federation.
1.3 JOSS Cosmetics does not take part in exhibitions, competitions, tournaments or other events held in these countries.
1.4 These principles also apply to ambassadors representing JOSS and to events at which JOSS is presented.
1.5 This position is a matter of principle and is not subject to commercial negotiation.

This is a position about where and how business is done. It is not a judgement of people by their origin or language. We welcome dancers and customers from every background who share our values.

2. Partnership Principles

Equal terms. We apply the same transparent commercial terms to all partners at the same level of cooperation. Terms are not negotiated individually outside these levels.

Performance-based conditions. Special conditions, such as exclusivity or regional representation, are granted solely on the basis of a partner's results.

Recommended retail prices. We publish recommended retail prices (RRP) to protect the value of our products for everyone in the sales chain. Partners set their own resale prices, and we ask them to present JOSS in a way that respects the value of the brand.

Mutual commitment. We honour confirmed agreements, deadlines and obligations towards our partners, and we expect the same from them.

3. Partner Selection and Responsibility

We review every partner before we start working together. Only partners confirmed by JOSS Cosmetics in writing are authorised to sell or represent the brand.

Our partners are independent businesses. They are responsible for their own sales, customer service, compliance with local laws and obligations towards their customers. JOSS Cosmetics is not responsible for the actions of partners or other third parties. For questions about an order placed with a partner, please contact that partner directly.

4. Orders and Payment

- All B2B orders are placed on the basis of a proforma invoice and shipped after 100% prepayment. An order is confirmed once payment has been received.
- Minimum order values and delivery terms are set out in our current partnership terms, which we send on request.
- Commercial terms, prices and delivery conditions are valid only when confirmed by JOSS Cosmetics in writing, including by email from partners@josscosmetics.com.
- Please report any issue with a delivery promptly, with photos, so we can resolve it as quickly as possible.

5. Events, Sponsorship and Collaborations

- Participation in competitions and events, sponsorship, product gifts and any other promotional cooperation are agreed in writing in advance.
- JOSS Cosmetics decides on each proposal individually, based on how well it fits our brand and values. We give priority to events run by recognised organisers.
- JOSS Cosmetics does not take part in events that contradict Section 1 of this policy.

6. Product Quality and Safety

JOSS products are developed for stage and performance use and comply with EU Cosmetics Regulation (EC) No 1223/2009. Our Responsible Person in the European Union is Angel Consulting Srl (Genova, Italy). Questions about product safety in the EU can be addressed to us and will be handled together with our Responsible Person.

7. Brand Materials and Intellectual Property

The JOSS name, logo, product photos, videos and texts belong to JOSS Cosmetics. We share brand materials with partners after the partnership agreement is signed, together with guidelines for their use.

- Brand materials may only be used to promote JOSS products.
- The logo and other brand elements may not be changed.
- The JOSS brand may not be used in a way that misrepresents a partner's relationship with JOSS Cosmetics.
- Brand materials must no longer be used once the cooperation ends.

8. Ambassadors and Content Creators

Ambassadors and content creators represent JOSS in the dance community and follow the principles on this page, including Section 1. The terms of each collaboration are set out in a separate agreement. Content created for JOSS within a collaboration may be used by JOSS Cosmetics in its communication and advertising, including after the collaboration ends, as set out in that agreement.

9. Customer Data

We do not sell or rent our customers' personal data. We share it only with the service providers we need to process payments and deliver orders, or with your consent. Our partners receive customer data only when it is necessary and only with consent. Full details are available in our Privacy Policy.

10. Ending a Cooperation

JOSS Cosmetics reserves the right to end cooperation with any partner, ambassador or event organiser unilaterally, in particular if they:
- act against Section 1 of this policy;
- breach the terms of their agreement or of this policy;
- misuse JOSS brand materials;
- act in a way that harms the reputation of JOSS Cosmetics.

11. Updates to This Policy

The principles on this page apply equally to every partner and are not negotiated individually. JOSS Cosmetics may update this page, and the current version is always available at this address.

12. Contact

Partnership and cooperation: partners@josscosmetics.com
Orders and personal data: support@josscosmetics.com